Peer support line offers hope

People who are struggling with their mental health and wellbeing are being reminded about an innovative mental health peer support phone line that is free to call and available now.

Member for the Dubbo electorate Dugald Saunders said the BEING Supported ‘warmline’ is there to support anyone looking for an understanding ear.

“For a variety of reasons, there are people in our communities who are doing things tough and struggling with their mental health,” Mr Saunders said.

“I’m proud to be part of a government that is tackling the issue head-on and providing a myriad of services that show people there is always someone willing to listen and help.

“This service is there for anyone who would like to have a friendly, confidential conversation with someone who understands what they are going through.”

Minister for Mental Health Bronnie Taylor said the unique service offers an alternative for people who would prefer not to initially speak to a doctor or nurse.

“There is no need for a referral, anyone can call this fantastic service which is staffed by trained staff who have been through mental health issues and emotional distress themselves,” she said.

“As well as providing that much needed connection through shared experience, the team can provide referrals to other services if more help is needed.”

“BEING” is the NSW peak body for people with lived experience of mental health issues. The NSW Government is providing $800,000 to run the service as a six-month pilot until the end of 2020. The outcomes of the pilot will be independently evaluated.

This funding is part of the $80 million package the NSW Government announced for the COVID-19 mental health response. The warmline is available seven days a week between 10am to 4pm and 6pm to 10pm. The BEING Supported warmline number  is 1800 151 151, and for more information visit:

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